Shipping Policy

Last updated: June 15, 2025

At Kalpita, we are committed to ensuring that your orders are delivered promptly and securely. We work with trusted shipping aggregators and partners to offer reliable delivery services across India.

Shipping & Delivery Information

Please ensure that your shipping and billing details are accurate before finalizing your order to avoid delays.

Domestic Shipping (India)

  • Delivery Partners: All the reputed courier aggregators.
  • Standard Delivery Time: 4–10 business days from the date of dispatch.
  • Shipping Costs: Calculated based on weight, delivery location, and shipping partner.

Important Notes

  • Order Processing: Orders are processed within 48 hours of confirmation, excluding Sundays and public holidays. During holidays or high-volume periods, processing may take up to 72 hours.
  • Estimated Delivery: Delivery time begins once the order is dispatched, not when placed. Delays due to payment processing, adverse weather, or unforeseen circumstances are beyond our control.
  • Delivery Attempts: Orders require a valid photo ID and signature upon delivery. If the recipient is unavailable, courier partners may attempt re-delivery before returning the package.
  • Multiple Addresses: We currently support shipping to one address per order. For multiple destinations, please place separate orders.
  • Partial Shipments: While we strive to ship your order in full, items may occasionally ship separately due to availability or packaging requirements.

Delivery Partner Terms

  • Deliveries are typically made Monday to Saturday, excluding public holidays.
  • We ship exclusively through verified and reputed courier services to ensure quality and tracking.
  • Delivery delays caused by third-party carriers, customs, or natural disasters are not Kalpita’s responsibility.

Damaged or Tampered Packages

If your package appears tampered with or damaged:

  1. Do not accept delivery.
  2. Notify us immediately at support@kalpita.in with your order number and photos of the package.
  3. We will coordinate a replacement or resolution promptly.

Accepted ID Proofs for Delivery

To receive your order, you may be required to show a copy of any one of the following:

  • PAN Card
  • Driving License
  • Passport
  • Voter ID
  • Aadhaar Card

Contact

For shipping-related queries or updates, contact us at: support@kalpita.in